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How to Choose an Online Casino

The online gambling market may appear overwhelming even to veterans. With literally thousands of casinos to choose from, selecting the right place for adult entertainment is quite a task. The industry as a whole was valued at $66.7 bn in 2020 while experts expect this number to grow to at least $92 bn in 2023. Countries regularly introduce new laws and regulations significantly changing the landscape of the gambling industry. To navigate this ocean of opportunities and choose a great online casino site, one must follow an algorithm.
24.03.2022
How to Choose an Online Casino

Table of Contents:
Finding a Suitable Online Casino Site
Evaluating Usability
The Variety of Games Available
Legal Information Is Important!
Security and Reliability
Customer Support Is Essential
Think About Banking
The Main Takeaway

Before diving into details, here is a list of things you must check before creating an account:

  1. Pick only reputable online casinos you have heard something about
  2. Check out the UI/UX of the website
  3. Have a glimpse at their catalogue of games
  4. Read the available legal information (terms and conditions)
  5. Check their licences
  6. Learn more about their customer support service
  7. Ensure that deposit and withdrawal are easy and convenient

These factors ultimately determine the quality of gaming experience you can expect and the overall level of service. Now, when you know what to do, let us discuss each point narrowly.

Finding a Suitable Online Casino Site

Use review aggregators and search engines to look for websites offering the best online gambling services. Pay attention to such things like visual design, loading speed, availability, and read a couple of reviews that look credible. Make a shortlist of seemingly good platforms by including websites that you like and that have mostly positive feedback.

Do not expect to find a website with only excellent reviews. The online gambling industry is complex and services, as well as gaming experience, are evaluated differently by people. Always look for websites with as many online casino reviews as possible.

Evaluating Usability

Some people believe that UX or web design are not that important for online gambling. Nothing  could possibly be further from the truth, we say! Navigating the website and choosing games from vast catalogues as well as being able to find support pages quickly are the things that affect your level of frustration.

Visual design appeals to different audiences. However, this factor is strictly individual. While some believe that looks don’t matter, you will most certainly feel much better playing on a website that appeals to your personal preferences.

The Variety of Games Available

Most modern online casinos offer a wide variety of games ranging from old-school slot machines to unconventional and live casino games with dealers. Here are some types of games you may come across while hunting for a good online casino website:

  • Slots are machines with several reels where one must get a combination of icons on the screen to win. While they may appear simplistic, various mechanics, interesting gameplay features, and design make each one of those interesting and unique.
  • Video poker, bingo, video blackjack, and a whole plethora of simulated digital games present a nice choice for people who enjoy a faster-paced gaming experience as well as conventional table games they’re used to.
  • Live casino. Broadcasted shows that perfectly simulate an authentic casino experience are one of the most demanded features on any contemporary online gambling website. Trained croupiers and high production value make every gaming session enjoyable.

The poor selection of entertainment options in the catalogue is a big tell that you will spend less time on the website or won’t find something that joyful.

Legal Information Is Important!

The communication between you and the casino determines the quality of your experience. The ground rules of said communication are established in the house’s Terms and Conditions. This document describes how you should behave as a customer and how the business provides its services. Moreover, all bonuses and promotions are explained in excruciating detail in such documents as well as how you can use free spins.

Before making your first deposit, at least skim through the document and try to read the most important aspects of it (rules, financial transactions, bonuses, payments, etc.)

Security and Reliability

Most modern commercial websites are well protected and ensure a stable, secured connection between the service and the client. Nevertheless, safety and security should be your main priority when dealing with any online business.

Try to find out about security breaches if they occurred at the Casino you are looking into and check their SSL certificate. Following these rules is quite important when playing online.

Avoid playing in casinos that do not have a proper licence. Most of the reliable businesses will proudly show their licences, partnerships, and collaborations. Usually, this information can be found in the footer part of any webpage on the casino site.

Customer Support Is Essential

Problems will occur regardless of how experienced you are as a user or how well the business is conducted by the provider. Troubleshooting is much easier when there is a living person assisting you on every step of the way.

It is a good idea to probe the quality of the support team by registering on the website and creating a support ticket. Response time, professionalism of employees and convenience of service will tell you whether it is worth staying with the company as a paying client.

Standard customer service channels usually include live chat, phone calls, ticketing system, and social media.

Think About Banking

If you want to start paying for a service, you need to ensure that the implemented payment methods are available to you in regards to your location, accepted currencies, etc. Finances are the most important part of interacting with any paid service. However, there are several most commonly used payment methods you should be looking for:

  • VISA/MASTERCARD debit and credit cards
  • UnionPay is often employed by casinos from the oriental region
  • PayPal, Payoneer, or Skrill are used as alternatives
  • Direct Wire Transfers are common for EU-based and US-based casinos
  • Mobile payments and niche payments systems are employed by mobile casinos

Payments in cryptocurrencies have also become quite popular recently but withdrawing money using crypto can be a bit troublesome for those who are not used to such a technology.

When you see a deposit bonus, make sure you understand how it works. Turning this bonus into real money can be difficult and depends heavily on the rules employed by the website.

The Main Takeaway

Look at an online casino as a typical online service. Remember that your main goal is to find a place where you will be entertained.
Modern gambling establishments have long been more than just a place to make money, keep that also in mind when choosing an online casino for oneself. Play casino games online responsibly and you will only get the best from the process!