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What Makes Online Casinos Ban Users?

The accessibility of the Internet made online gambling incredibly popular. Myriads of people from all over the globe visit virtual casinos every day. But, at the same time, more and more gamblers stumble upon a message reading that their IP address or account has been blocked. If you do not want to find yourself in a situation like that, you have come to the right place. This article has gathered the most significant reasons why online casinos block user accounts. So read it thoroughly to protect your bankroll and guarantee that you will never get banned.
21.04.2022
What Makes Online Casinos Ban Users?

Table of Contents:
Why Your Online Casino Account May Get Blocked: Top 10 Reasons
1. Too Many Failed Login Attempts
2. Unsuccessful Verification
3. Multiple Accounts
4. Bonus Abuse
5. Suspicious Activity
6. Underage Gambling
7. Suspicious Transactions
8. Breaking the Rules
9. Winning Too Much
10. Information Leaks
Conclusion

Why Your Online Casino Account May Get Blocked: Top 10 Reasons

Most of the time, users' accounts are not suspended randomly. We have listed the most likely reasons why you can get blocked by a casino site below.

1. Too Many Failed Login Attempts

This is among the most popular reasons behind casino account bans. The gambling platform may suspend your profile if you keep entering the wrong login or password for an extended period. Online casinos detect failed login attempts and automatically freeze such account as a safety measure.

The good thing is that you can quickly restore your user profile. Simply contact customer support and explain your situation to unfreeze the account and receive a new password. Obviously, you will have to provide some of your sensitive details to prove that you actually own this casino profile.

2. Unsuccessful Verification

Web-based casinos have a complex verification process for every single gambler who is willing to bet real money. After you create an account, the gambling platform will make you confirm your identity. This allows casino operator to make sure the registered person is old enough to play for real money.

Usually, the verification process does not take up much time. Most licensed casinos will confirm your identity within several hours after receiving the required documents. Make sure to go through the verification procedure before depositing real money!

3. Multiple Accounts

You can get yourself blocked by creating additional accounts. Web-based casinos constantly track your IP address to prevent gamblers from cheating in online multiplayer games. Beside, when you log in under different accounts at the same time, you are heavily risking losing your bankroll on both profiles.

In some cases, situations like that occur by accident. For example, there is a chance to get your account blocked if someone else in your household accessed the same casino using their own registration details. Use a different gambling site to avoid such problems.

4. Bonus Abuse

Every gambling platform strives to lure in new users with generous bonuses. Some of them even offer no-deposit bonuses to newcomers. You should not try to take advantage of such promotions by creating duplicate accounts or violating the rules in any other way.

If you do not want to lose your account, thoroughly read the applicable terms and conditions. Some casinos do not allow activating more than one welcome promo at once. You should also follow the wagering requirements to avoid possible withdrawal sanctions.

5. Suspicious Activity

Gambling websites utilise advanced machine learning algorithms to track every single player and identify suspicious patterns. If the artificial intelligence software finds your actions suspicious, the operator may suspend your account. Large platforms have their own red flags to detect such cases.

Contact customer support if you were blacklisted by mistake. If the security system accidentally bans you, the operator will reopen your account. However, bid farewell to your account if you have actually used cheating software or violated any other rule.

6. Underage Gambling

Legal gambling platforms make everything possible to stop minors from playing for real money. They can be fined or even lose their license for violating the laws. As a result, you will get banned immediately when the operator finds out that you are underage.

This is yet another reason to verify the account before depositing real money. You should confirm your identity, thus revealing the age to the casino operator.  

7. Suspicious Transactions

Reputable gambling regulators are heavily concerned about possible money laundering. Gambling platforms operate with extremely large transactions. Therefore, some criminals use casinos to legitimise illegal incomes.

Gambling authorities require every licensed casino to report transactions above specific amounts. The exact sum depends on the regulator and the country of operation. A casino player might get blocked if their transactions seem fishy.  



8. Breaking the Rules

If your activity violates the terms and conditions, the platform will immediately suspend your account. Therefore, carefully read the casino’s rules during the registration process to avoid losing real money. Usually, providing your real documents and playing fair is enough.

9. Winning Too Much

Even though trustworthy gambling websites should not block users for winning too much, questionable casinos often do that. If you happen to win a jackpot, the platform has to pay it unless you violate some rules. However, a player who consistently wins high-risk bets will definitely alert the management.

If the gambling site catches you cheating in any way, you will get your account blocked instantly. Otherwise, winning in a reputable casino is absolutely safe. That is why you should only choose reliable gambling platforms to play for real money.

10. Information Leaks

Considering the significant value of the gambling market, hackers attack online casinos regularly. Sometimes they manage to access confidential data. Because of that, casino operators might have to suspend users' accounts to prevent criminals from stealing sensitive information.

Fortunately, the majority of gambling operators have high-end security measures to prevent unauthorised access. Even when information breaches occur, gambling platforms usually unban the affected players in the shortest period.

Conclusion

Even the most trustworthy gambling operators have plenty of reasons to suspend suspicious accounts. Fortunately, the majority of fair players have nothing to worry about. If your activity does not violate any rules, you will not experience any problems in a licensed casino.